Perma-Batteries LLC privacy policy

This Privacy Policy describes how PERMA BATTERIES LLC (“Company”, “we”, or “us”) collects, protects, uses, and shares information gathered about website visitors (“Customer” or “you”) when you interact with the Company’s websites, social media sites and handles, email, and other online services, or when you otherwise interact with the Company (collectively, “Services”).

This Privacy Policy sets forth important legal rights; please read it carefully before using the Company’s Services. By using the Company’s Services, you consent to the Company’s collection, protection, usage, and sharing practices regarding your personal information. If you do not consent to the terms of this Privacy Policy, please discontinue use of the Services and/or contact us as set forth below.

How do we collect customer's information ?

When you interact with us through any of our Services, we may collect certain information about you or your interaction with us.

  1. Through Customer’s Manual Input
    We may collect information directly from you when you manually enter or otherwise provide us with your personal information. This may occur during the checkout process, surveys, contacting our service department, signing up for communications from us, or other means. The personal information you provide may be retained by us.

  2. Through Automatic Means
    We may automatically collect information about you when you use the Company’s Services. This may include the use of cookies, sessions, web beacons, and embedded scripts to collect information about your use of the Company’s Services.

  3. Through Third Parties
    We may interact with third parties in a way that combines or links information about you. Third parties from whom we may collect information include PayPal, credit card companies, and payment processors.

Which information do we collect about you ?

The information we may collect includes, but is not limited to:

  • Information You Provide Us:
    This may include your name, address, country, telephone number, email address, date of birth, company name (if applicable), and your username and password.

  • Payment Information:
    To process transactions, you may be asked to provide payment information such as credit card details, billing address, or other forms of payment. Third-party payment processors may collect this data, and we do not store payment information after completing the transaction.

  • Information Automatically Collected:
    This includes IP address, browser type, operating system, referral pages, search terms, location information, and how you use and navigate our website.

  • Information from Third Parties:
    This may include contact information and payment details provided by third parties like vendors or service providers.

How we use collected information ?

We may use your personal information for business purposes, including:

  • Processing and fulfilling your orders
  • Communicating with you
  • Improving and operating our Services
  • Analyzing Service usage
  • Customizing your experience
  • Marketing, promotional communications, and technical support

Do you share my information with third-parties ?

We will NOT share your information with third parties, including service providers, content providers, advertisers, and business partners. Under no circumstances will we sell your personal information to third parties.

Online account registration

To enhance your shopping experience, you may register on our website. As a registered customer, your shipping and billing information will be securely stored for future use. You can update or delete your account information at any time. If using a public computer, we recommend signing out after your session.

California Consumer Privacy Rights

    1. California Consumer Privacy Act. The California Consumer Privacy Act (“CCPA”) contains consumer rights as set forth below which may be exercised directly by you or by your authorized agent.

      1. Right of Access. You have the right to request access to personal information collected about you, the source of the information, why it was collected and to whom we have shared such information with. You may submit a request by contacting us. Please know, we are required to verify your identity before satisfying your request.

      1. Right to Deletion. You have the right to have your personal information deleted from the Company’s storage system. However, we reserve the right to retain some personal information needed to service your orders or account, to comply with applicable law or for other permissible purposes. You may submit a deletion request by contacting us as set forth below.

      1. Right to Non-Discrimination. The CCPA prohibits the Company from discriminating against you for exercising any of your rights under this Privacy Policy or the law. The Company will not discriminate against you regarding product quality, goods, or services if you choose to exercise your rights. However, the Company reserves the right to offer a different price, rate, level, or quality of goods if the difference is directly related to the value of the personal information provided to us.

      1. Categories of Information We Collect. The Company may collect the following categories of personal information: identifiers, commercial information, protected legal characteristics, internet activity, geolocation data and inferences.

      1. How We Collect Personal Information. The Company collects information through the means set forth in Section 1, above.

      1. Why We Collect Personal Information. The Company collects information for the purposes set forth in Section 3, above.

      1. Personal Information We Have Sold in the Past 12 Months. The Company has not sold any personal information over the past twelve (12) months and does not engage in the practice of selling personal information.

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Customer's choice regarding privacy

 You can opt-out of our email marketing or unsubscribe from our email newsletters by contacting us as set forth below. When required by law, you may request to exercise your privacy rights including the ability to access, delete, or restrict certain use or sharing of your personal information. If you have any questions regarding your personal information collected and stored by the Company, please contact us as set forth below.

Children's privacy

Our Services are directed at individuals over the age of sixteen (16) years old. As such, we do not knowingly collect or disclose personal information from children under the age of 16 without parental or guardian consent. If a child under the age of sixteen (16) has provided us with personal information, the parent or guardian of the child should contact us to ensure the information is deleted from the Company’s storage system.

Security, updating your information

We maintain reasonable and appropriate safeguards to ensure the safety of information collected and stored by us. While we aim to take reasonable measures to protect this information, no data storage system is 100% safe, therefore we cannot guarantee the security of information collected by using the Company’s Services.